Mobile Prompts for Detours Help Reduce Commute Time for Drivers.
AT&T Inc. has announced that the AT&T wireless unit’s customers now have direct access to traffic information and rerouting services through TeleNav Traffic, offered initially on the BlackBerry 8800™, BlackBerry Pearl, BlackBerry 8700c and the new BlackBerry Curve.
TeleNav Traffic alerts users through voice and on-screen prompts to traffic slowdowns and incidents along their programmed travel route. With just one click, customers can choose an alternative route or can remain on the original course. TeleNav Traffic calculates and provides an ongoing estimated time of arrival based on the customer’s current route and the latest traffic information. Subscribers can also view traffic information on a map and see details of surrounding traffic situations.
TeleNav Traffic is a feature of the latest version of TeleNav GPS Navigator and is offered as a free feature upgrade for TeleNav GPS Navigator subscribers. TeleNav GPS Navigator v5.1 also includes enhanced business listings, which identify more retailers and office parks. The TeleNav GPS Navigator now allows BlackBerry users to click addresses inside calendar invitations or contact lists for real-time navigation to that location.
“Traffic delays are one of the most fundamental and significant inhibitors to the productivity of mobile workers,” said Laura Johnson, senior director, Wireless Enterprise Solutions, for AT&T. “Our new TeleNav Traffic offering will help companies by allowing employees in the field to get to clients faster and therefore potentially handle more calls each day, all of which will result in a higher level of customer service.”
According to Texas A&M University’s 2005 Urban Mobility Report, the average person loses 47 hours a year in unexpected traffic delays, and the total travel delay in the U.S. from traffic congestion is 3.7 billion hours. Saving a few minutes on each trip can result in professionals — traveling executives, pharmaceutical representatives, salespeople, field technicians, insurance agents, transportation workers and realtors — closing another deal, delivering additional products or working another case.
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