TCS Partners With State of Iowa to Launch Next Generation 911 Services Network
Network Enables Public to Transmit Text, Images, and Video to Public Safety Answering Points for Increased Reliability and Precise Wireless 911 Communications.
TeleCommunication Systems, Inc. (TCS) and the State of Iowa have announced that the State of Iowa Homeland Security Emergency Management Division (HSEMD) has awarded TCS a five-year contract valued at approximately US$ 8.5 million to supply Next Generation 911 systems and services.

This emergency services network will comply fully with the National Emergency Number Association (NENA) i3 standards. These standards enable Public Safety Answering Points (PSAPs) to accept incoming emergency requests from wireless, Public Switched Telephone Network (PSTN)-based and Internet Protocol (IP)-based end-users. The TCS NENA i3-based solution will enable Iowa HSEMD to use the diverse and redundant IP networks owned and operated by the State. Initially, TCS will enable legacy wireless calls and legacy i2 Voice over IP (VoIP) calls to be delivered via the new Next Generation 911 solution; additional plans include support of emergency requests using text, images and video. This solution is expected to be the first NENA i3 compliant Next Generation 911 system in the United States to be deployed on a state-wide basis.

"This solution will equalize emergency services across Iowa by allowing its 119 PSAPs to connect to the statewide Emergency Services IP Network in order to receive and process requests from both legacy and new technologies," said Barbara Vos, E911 Program Manager for Iowa HSEMD. "TCS' NG9111 solution provides us with maximum flexibility to improve our emergency service while utilizing our current equipment and network. TCS' approach allows HSEMD to leverage a solution that fits our specific needs as opposed to adapting to a generic approach."

"TCS is dedicated to creating NG911 solutions that improve the capabilities and quality of emergency communications," said Chris Nabinger, senior vice president of safety and security for TCS. "We understand that each 9-1-1 jurisdiction must determine which NG9-1-1 features it needs, when it requires them, which existing E911 features it must retain and how long it must retain them. We worked closely with the State of Iowa to ensure two things: first, that we met all of its requirements for protecting its residents, and second, that the state's PSAPs can receive a wide range of information promptly and accurately. TCS' emergency services deployment makes the State of Iowa a model for other states to follow."
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